Hirose Electric Japan Selects 138 Enterprise Email – Case Study

Customer Background

Hirose Electric Co., Ltd. was founded in 1937 and is headquartered in Tokyo, Japan. With over 80 years of history, it is a leading connector manufacturer in Japan’s connector industry. Its operations span numerous countries and regions worldwide, requiring high levels of stability, security, and attachment transmission capabilities for global email communication.

Selection Requirements

When deploying an enterprise email solution, Hirose Electric’s China factory faced the following core requirements:

• Global Communication Stability: Ensure smooth email sending and receiving between China and Japan as well as across global branches, with no lost or delayed messages.
• Large Storage Capacity: Business communications involve large volumes of drawings, technical documents, and contract attachments, necessitating ample mailbox storage space.
• Large Attachment Transmission: Support large file transfers for standard attachments to meet engineering and manufacturing industry document exchange needs.
• Security Protection: Must include anti-spam, anti-virus, and anti-attack capabilities to safeguard enterprise communication data.
• Timely Service Response: Requires official direct technical support to ensure rapid issue resolution.

Selection Process

During the selection phase, Hirose Electric’s China factory compared 138 Enterprise Email against multiple well-known domestic and international enterprise email solutions. Through repeated global connectivity tests, send/receive stability verification, and comprehensive functional evaluations, 138 Enterprise Email demonstrated outstanding performance in the following areas:

• Built on a mature email system used by over 800 million users, with long-term proven system stability.
• Reaches 197 countries and regions globally, supporting multi-node delivery to ensure high-quality cross-border email communication.
• Supports sender authentication mechanisms such as SPF, DKIM, and DMARC to effectively prevent email spoofing.
• Spam filtering rate exceeds 98%, reducing the impact of irrelevant emails on work efficiency.
• Fully official direct service—no resellers involved—providing end-to-end support from activation and migration to daily operations and maintenance.

Implementation Results

After deploying 138 Enterprise Email, Hirose Electric’s China factory achieved the following business benefits:

• Email communication between China, Japan, and global branches became stable and reliable, significantly improving message delivery success rates.
• Large-capacity mailbox storage met long-term archiving needs for engineering documents and contract attachments.
• Large attachment transmission capability ensured efficient exchange of technical files.
• Anti-spam and anti-virus protection effectively reduced security risks and operational burdens.
• Official direct service guaranteed timely and professional response to issues.

Case Study Insights

For enterprises with multinational communication needs—particularly in manufacturing, engineering, and foreign trade industries—key considerations when selecting an enterprise email solution include global delivery capability, system stability, security mechanisms, and the service provider’s operational support. 138 Enterprise Email delivers a reliable email communication solution for multinational enterprises through its mature email system, multi-node global delivery infrastructure, and official direct-service model.