Cross-border E-commerce GUORLAN Chooses 138 Enterprise Email
Cross-border e-commerce company GUORLAN migrated from its legacy email system to 138 Enterprise Email, leveraging multi-domain binding and global multi-node delivery capabilities to reduce operational costs and enhance email communication efficiency with global suppliers and partners.
Highlights
- Multi-domain binding meets unified management needs for multiple brands and sites in cross-border e-commerce
- Hybrid public and private cloud infrastructure ensures reliable global email delivery
- Cross-device compatibility supports web, mobile, desktop, and third-party email clients
- Comprehensive sender authentication and security via SPF, DKIM, and DMARC
Specifications
- Industry
- Cross-border E-commerce
- Core Requirements
- Multi-domain binding, stable global email delivery, optimized operational costs
- Use Cases
- Email communication with global suppliers, manufacturers, customers, and partners
- Supported Platforms
- Web, mobile app, PC client, Outlook, Foxmail, and more
- Security Features
- SPF, DKIM, DMARC, spam filtering, phishing email detection
Customer Background
GUORLAN is a cross-border e-commerce enterprise serving global markets, with business operations spanning product distribution and settlement. It is dedicated to helping brands with R&D and manufacturing capabilities build their own independent brands through multi-channel overseas marketing. Its platform has already accumulated hundreds of thousands of users worldwide, attracting e-commerce businesses, factories, and individual entrepreneurs. Daily email communication across its business chain involves global suppliers, manufacturers, consumers, and partners.
Business Challenges
GUORLAN previously used an enterprise email solution from a well-known brand. However, as its cross-border e-commerce operations expanded across multiple countries, brands, and websites, the existing email solution gradually struggled to meet requirements in domain management, global sending/receiving stability, and operational costs—leading to increased overall business expenses. The cross-border e-commerce scenario demands higher standards for global email deliverability, unified multi-domain management, and sending/receiving reliability.
Solution
After switching to 138 Enterprise Email, GUORLAN implemented a unified corporate-owned domain email system, achieving centralized multi-domain management and enhanced global email communication capabilities:
- Multi-domain Binding:138 Enterprise Email supports multi-domain binding, meeting the needs of cross-border e-commerce operations across multiple brands and websites, and reducing the operational burden caused by fragmented management.
- Global Email Communication:Leveraging a hybrid public and private cloud global network infrastructure, it ensures timely and stable email delivery among global suppliers, manufacturers, consumers, and partners.
- Multi-terminal Collaboration:Supports web interface, mobile apps, PC clients, and third-party clients such as Outlook and Foxmail, catering to diverse usage scenarios for both overseas and internal teams.
- Security Protection:Supports sender authentication mechanisms including SPF, DKIM, and DMARC, combined with spam filtering and phishing email detection capabilities, to reduce security risks in email communications.
Results Achieved
After migrating to 138 Enterprise Email, GUORLAN saw improvements in multi-domain management and global email communication. The multi-domain binding capability reduced operational costs associated with managing multiple brands and websites in cross-border e-commerce, while the global network infrastructure provided stable support for email sending and receiving—enabling the company’s teams to communicate more efficiently with global partners.
Company Profile
GUORLAN is a cross-border e-commerce company dedicated to enabling free circulation and settlement of goods for global users. Its overseas team focuses on helping brands with R&D and manufacturing capabilities establish independent brands through multi-channel overseas marketing, while connecting service providers across the entire brand globalization value chain to support the growth of brands expanding internationally.