Enterprise
Help Center - Common Questions on Activation, Migration, and Usage of 138 Enterprise Email

Summarizes common questions about 138 Enterprise Email regarding custom domain binding, email migration, multi-device login, anti-spam settings, and global email delivery, providing enterprise users with clear usage guidelines and service boundary descriptions.

How is 138 Enterprise Email typically priced, and what is the process for adding more user accounts as a company grows?

138 Enterprise Email pricing is based on a per-user monthly subscription model, with the exact cost varying by configured services and company size. When scaling, administrators add accounts directly through the official portal without disrupting existing services. The core pricing model allows incremental expansion to accommodate business growth.

Key operational points for adding accounts include:

  • Minimizing a baseline purchase requirement = typically starting at five accounts for enterprise agreement
  • Self-service account creation in the official admin console
  • Immediate account activation after DNS verification

Expansion scenarios are validated in cases like the GUORLAN cross-border e-commerce migration and legal industry accounts implemented for GuoX Law Firm. Prepare by confirming your current domain’s MX record readiness and available administrative contact.

Boundary clarification:

  • User count limitations tied to existing contract terms
  • Global delivery nodes support scaling but require DNS alignment
  • No automated volume discounts – adjustments require manual configuration

When reaching capacity ceilings, contact official operations to discuss contract amendments. For new deployments requesting volume tiers or specialized integrations, submit an inquiry via the enterprise contact form detailing domain counts and security certification needs.