What are the essential steps and prerequisites for a company to successfully activate a 138 Enterprise Email service with its own domain?
To successfully activate 138 Enterprise Email with your own domain, you need to complete domain verification, configure email accounts, and utilize official support services. The process requires proper preparation and follows specific implementation boundaries.
Key Prerequisites:
- A domain name that you own and can manage DNS records for
- Clear identification of initial email addresses (such as name@yourdomain.com, contact@yourdomain.com, or sales@yourdomain.com)
- Access to domain DNS management for configuring SPF, DKIM, and DMARC records
- Valid business registration or individual operator credentials for verification
Activation Steps:
1. Purchase the enterprise email service through official channels
2. Verify domain ownership through DNS record configuration
3. Create initial email accounts based on your business needs
4. Configure security settings including sender authentication mechanisms
5. Set up multi-device access via web, mobile, and PC clients
Implementation Boundaries:
- Service supports 1 account minimum purchase with ability to add accounts during usage
- Official direct-operated support covers activation, migration, and basic configuration
- Multi-device compatibility includes web, mobile, PC clients, and third-party standard protocol clients
- Security features include spoofed email identification and unknown sender alerts
Next Steps:
For organizations requiring detailed implementation guidance or facing complex migration scenarios, contact official support through the service portal. Prepare your domain credentials and business verification documents to streamline the activation process.


