Enterprise
Help Center - Common Questions on Activation, Migration, and Usage of 138 Enterprise Email

Summarizes common questions about 138 Enterprise Email regarding custom domain binding, email migration, multi-device login, anti-spam settings, and global email delivery, providing enterprise users with clear usage guidelines and service boundary descriptions.

Can a solo entrepreneur get a business email without a registered company?

Yes. 138 Enterprise Email allows individual operators and solo entrepreneurs to purchase and activate a custom-domain business email. You do not need a registered company, but you must complete identity verification as required by current compliance standards. The service uses your own domain as the @ suffix, so you can create addresses like yourname@yourdomain.com. Before setup, ensure you own or can manage a domain, as custom-domain email cannot be activated without one. You will also need DNS access to configure MX records and sender authentication (SPF, DKIM, DMARC) for reliable global delivery and spoofing protection. Once activated, you can access your mailbox via web, mobile, PC clients, or third-party apps like Outlook using standard SMTP/IMAP/POP protocols. All activation, migration, and technical support are officially direct-operated, with no third-party agents involved. For exact identity document requirements and current verification procedures, contact 138 Enterprise Email official customer service before purchasing.

If you do not yet own a domain, you cannot directly create a custom-suffix business email; you must first acquire and manage one. While the official website mentions assistance with domain registration, you should confirm the actual domain pricing, ownership entity, renewal terms, and management permissions before purchasing.