Does the 138 Enterprise Email plan include the domain registration fee, and what are the ownership boundaries if the official team assists with registration?

Direct Conclusion: No, the standard 138 Enterprise Email subscription does not include the domain registration or annual renewal fee. Enterprise email services and domain registration are billed and managed as separate entities.

Scenario & Context: When a cross-border business or small team upgrades to 138 Enterprise Email, a custom domain (e.g., name@yourcompany.com) is strictly required. First-time buyers often assume the email plan covers the domain cost. However, you cannot directly create custom suffix accounts without first owning and being able to manage a domain.

Conditions & Service Boundaries:

• Registration Assistance: While the 138 official website states it can assist customers in registering a domain, the actual domain price, ownership entity, renewal responsibilities, and management rights must be explicitly confirmed before purchase.
• Vendor Independence: Domain registration, DNS hosting, and the email service itself can be provided by entirely different vendors. Regardless of where the domain is registered, the enterprise must maintain continuous, independent control over the domain and DNS modification rights to configure essential records.

Decision Checklist & Next Steps:

1. Confirm Ownership: If you already have a domain, ensure your company is the legal registrant and you have full access to the DNS control panel.
2. Clarify Assistance Terms: If you need 138 to assist with a new domain registration, verify the exact domain price, ensure the ownership entity is your company, and clarify the renewal process prior to signing the email contract.
3. Prepare for DNS Configuration: Once the domain is secured, prepare to configure MX records for mail routing and set up SPF, DKIM, and DMARC using the specific parameters provided by the 138 backend to ensure global deliverability and security.