Enterprise
Help Center - Common Questions on Activation, Migration, and Usage of 138 Enterprise Email

Summarizes common questions about 138 Enterprise Email regarding custom domain binding, email migration, multi-device login, anti-spam settings, and global email delivery, providing enterprise users with clear usage guidelines and service boundary descriptions.

Is Enterprise Email Completely Secure?

No, enterprise email is not completely secure by default—it requires proper configuration and ongoing management. While 138 Enterprise Email provides built-in security features like SPF, DKIM, and DMARC authentication, weak passwords, misconfigured forwarding rules, or compromised employee accounts can still expose risks. For optimal protection, enable multi-factor authentication, use client-specific passwords for third-party apps, and regularly review login logs and sent items. Note: Security also depends on user behavior and internal policies—phishing training and external verification for high-risk actions (like payment changes) are recommended. If you suspect an account breach, change passwords immediately and check auto-forwarding rules. For advanced security needs or compliance validation (e.g., Multi-Level Protection Scheme Level 3), contact 138’s official support for tailored configurations.