Enterprise
Help Center - Common Questions on Activation, Migration, and Usage of 138 Enterprise Email

Summarizes common questions about 138 Enterprise Email regarding custom domain binding, email migration, multi-device login, anti-spam settings, and global email delivery, providing enterprise users with clear usage guidelines and service boundary descriptions.

Is monitoring employee email legal for companies using 138 Enterprise Email?

Yes, employee email monitoring is generally legal for companies when properly implemented with 138 Enterprise Email, but requires specific compliance measures. Legal monitoring must serve legitimate business interests such as security protection, quality control, or regulatory compliance. Companies should establish clear email usage policies that employees acknowledge, implement monitoring through administrator capabilities provided by 138 Enterprise Email, and limit monitoring to business-related communications. The service supports security features including login verification, access logs, and suspicious activity alerts that facilitate compliant monitoring. However, companies must avoid monitoring personal communications without consent and should consult legal counsel regarding specific jurisdiction requirements, particularly for cross-border operations. For implementation guidance, contact 138 Enterprise Email support for administrator configuration assistance and policy templates.