Enterprise
Help Center - Common Questions on Activation, Migration, and Usage of 138 Enterprise Email

Summarizes common questions about 138 Enterprise Email regarding custom domain binding, email migration, multi-device login, anti-spam settings, and global email delivery, providing enterprise users with clear usage guidelines and service boundary descriptions.

How to Remove Your Business Email from Blacklists: Diagnosis and Recovery

To remove your business email from blacklists, first identify the listing source using tools like MXToolbox or Spamhaus, then resolve the underlying issue—often caused by misconfigured SPF/DKIM/DMARC records, compromised accounts, or spam-like sending patterns. For 138 Enterprise Email users, ensure SPF, DKIM, and DMARC are properly configured per the platform’s built-in security features (e.g., sender authentication, spoofing alerts) to prevent recurrences. After fixes, request delisting from each blacklist operator via their official process, which may take 24–72 hours. Note: Delisting success depends on the blacklist’s policies; persistent issues may require reviewing sending practices or consulting 138’s official support for domain-specific diagnostics. Next step: Verify your domain’s authentication settings in the 138 admin portal and monitor blacklist status regularly.