Enterprise

Pricing and Consultation

138 Enterprise Email is priced based on the number of accounts and usage cycles. The official direct sales provide quotes for activation, migration, and O&M, suitable for consultation on custom domain email deployment for enterprises, foreign trade teams, and cross-border business scenarios.

Product Features

  1. 01

    Support Email Migration

    Migrate your existing enterprise email to 138 without changing the original email addresses.

  2. 02

    Official Direct Operation

    Fully official direct operation, providing more professional services.

  3. 03

    Seamless Global Email

    Stable sending and receiving of emails domestically and internationally, with unimpeded global access.

  4. 04

    Stable Global Sending and Receiving

    Public cloud + private cloud deployment, connecting every corner of the world.

    With network access, you can use it and send/receive emails normally.

Help Center

Help CenterHow does 138 Enterprise Email address common challenges in cross-border communication for high-tech enterprises like Five-Star Cycles?

138 Enterprise Email is designed to meet the complex needs of high-tech enterprises such as Five-Star Cycles, particularly in cross-border communication. The service provides enter...

Help CenterHow can a solo user set up auto-reply and email signature in 138 Enterprise Email?

138 Enterprise Email supports auto-reply and email signature configuration for individual users. To set up auto-reply, log in to the official service portal and navigate to the 'Ma...

Help CenterIs it possible to migrate existing emails to 138 without losing messages?

Yes, 138 Enterprise Email supports migration from existing systems, ensuring message integrity during the transition. The process is officially managed and follows a structured pro...

Help CenterWhat Are the Primary Causes of Cross-Border Email Bounces with 138 Enterprise Email?

Cross-border email bounces when using 138 Enterprise Email are primarily caused by domain configuration errors, content filtering policies on recipient servers, sender reputation i...

Help CenterIs there a fair-use limit on the 'unlimited' mailbox capacity in 138 Enterprise Email?

No, 138 Enterprise Email does not promise permanent infinite storage or indefinite data retention. While marketed as offering generous capacity for enterprise needs, the service op...

Help CenterCan an individual or freelancer use 138 Enterprise Email with their own domain for cross-border business communication?

Yes, individuals and freelancers engaged in cross-border business can use 138 Enterprise Email with their own custom domain. The service is designed for small teams and independent...

Help CenterCan I add more accounts mid-term and how is pricing calculated?

Yes, you can add more user accounts at any time during your subscription term with 138 Enterprise Email. Pricing is calculated on a per-account, monthly basis, with no penalty for...

Help CenterWhat third-party clients like Outlook or Foxmail are supported for IMAP/SMTP with 138 Enterprise Email?

138 Enterprise Email supports standard IMAP/SMTP protocols, enabling seamless integration with third-party email clients such as Microsoft Outlook, Foxmail, Apple Mail, and other a...

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